Wilson to provide implementation and training services for law firms in the United States looking to streamline the case management workflow
Richmond, Victoria, Australia and Newtown Square, Pa., (August 22, 2018)…Caseflow Pty Ltd, provider of the industry-leading workflow platform for law firms in Australia, and Wilson Allen, a leading provider of software and services that help professional services organizations improve business performance, today announced a partnership agreement at ILTACON 2018 in National Harbor, Md. Wilson will provide implementation and training services in the United States for new installations of the Caseflow Acumen Suite, which helps law firms organize their workflows and cases.
As part of expansion plans into the North American legal market, Caseflow recognized that local implementation and training personnel would be a key requirement for U.S. firms looking to implement the highly successful case and matter management system developed in Australia. “We needed to find an organization to partner with who understood the legal market, had a strong local reputation, and the desire to learn about the extensive features of our suite of software,” said Caseflow President and CEO Brian Smith. “It didn’t take long for us to reach out to Wilson following recommendations from legal tech associates as well as our contacts at several law firms. It was clear from the outset that the team at Wilson had the right skillsets to quickly learn our product and add value to new Caseflow installations.”
Shishir Shetty, VP of technology for Wilson Allen added, “We see the pace of automation accelerating in the front office in the execution of legal matters. Caseflow has a track record of delighting customers in its traditional markets and to a growing extent, in the U.S. We welcome the opportunity to help them grow more quickly in our markets by being a go-to reliable implementation services partner.”
Both firms have jointly planned a knowledge-transfer process whereby senior consultants from Caseflow will train members of the team at Wilson in the lifecycle of a Caseflow installation. For the first few new installs, Caseflow will play an active part in mentoring Wilson consultants and overseeing the project management to help ensure an optimal outcome.
Learn More at ILTACON 2018
Those in attendance at ILTACON 2018 who are interested in learning more about this news and each company’s respective products and services can do so in booth 905 for Caseflow and in booth 723 for Wilson Allen.
Caseflow is the leading Legal Workflow platform in Australia with more than 20 years of continued innovation and delivery of greater productivity and efficiency for legal firms. Used in many of the largest firms in Australia, Caseflow brings a passion and depth of expertise that enables firms to better serve their clients while maintaining strong bottom lines. Caseflow is a highly effective Case and Matter Management System that automates documents, manages workflow and ensures that deadlines are accurately tracked and achieved. Caseflow is modular and scalable to fit a team, a department and the entire enterprise. Out of the box integrations seamlessly allow the software to interact with many leading email, practice management, document management and productivity systems to deliver genuine and measurable business benefits. Caseflow has a diverse international client base supported through a highly skilled team of consulting, implementation and training resources throughout the USA, Canada and Asia-Pacific Region. Read more at www.caseflowacumen.com.
About Wilson Allen
Wilson Allen is a leading provider of software and services that help law firms and professional services organizations improve business performance. We apply our expertise to enable strategic, data-driven decisions and support firms throughout the lifecycle of practice management and business intelligence software.Wilson is certified to provide services for most Intapp products, is a certified implementation partner for Thomson Reuters Elite, a preferred implementation partner for American LegalNet, and is an Alliance & Affinity Partner with Information Technology Alliance (ITA). Our software makes it easier for firms to access and analyze data that drives profitability and performance and streamlines proforma collaboration and workflow.