Welcome to the Innovation Forum: all about DATA
Our aim is to bring people together in a community with a common goal of learning and sharing ideas to drive innovation – in all things OPERATIONS in law firms and professional services organizations. We’re seeing renewed emphasis on Data and Data Science right now. Data governance. Stewardship. Hygiene. And of course, analytics and science. In this forum, our experts in those areas will dive in and share real-life examples of some of the latest-and-greatest things we’re working on.
During each monthly session we will discuss a whole new world of opportunities that exist in your data. Register, join us live and bookmark this page to watch the recordings. If you have suggestions for future topics send your questions to data@wilsonallen.com.
Watch Now! Wrong-Fit client segmentation
Watch this video – Liz describes how to leverage a data lake to combine previously siloed data from disparate systems, and build a holistic definition of (in this example) client health from a broad range of features.
Liz built this model to establish metrics to identify & segment clients by client health – bringing together data from financials systems (3E), sentiment scores (Clearlyrated), relationship strength (Introhive), and opportunities data (Salesforce). The algorithm groups the data points, each representing a client, into segments sharing similarities across the feature set. Through machine learning and data science, Liz has broken down a problem that wouldn’t be possible for a human to complete – taking 500, 1000, 2000 clients, and within seconds categorizing them into actionable client segments. Then you can drill down into the ‘wrong-fit’ segment – prompting decisions and actions that may then be appropriate – whether to funnel resources away from them into an ‘opportunity’ client segment or use this as an intervention opportunity for clients at risk – you’re now making these decisions backed by DATA.
The partnership combines Crayon’s expertise in modern analytics with Wilson Allen’s deep technology application knowledge for the legal industry
Newtown Square, PA, 11 October 2022: Wilson Allen, specialists in legal technology consulting and services, and Crayon, Microsoft’s third-largest Cloud Service Provider globally, announced today they have entered into a strategic partnership. READ MORE
Articles & Case Studies
Data governance isn’t sexy but it is essential (Data series Part 2)
By James Baldassarra,VP, Data Sciences. This article is part of a series Six top tips to foster a data culture (Data series Part 1) Data governance. It is not a term that typically makes people sit up and take notice. On the contrary, [...]
Six top tips to foster a data culture (Data series Part 1)
By James Baldassarra,VP, Data Sciences. This article is part of a series Data governance isn’t sexy but it is essential (Data series Part 2) A recent article/survey in The Times about how companies need to build a real-time data architecture to give customers [...]
How the move to the cloud creates faster time-to-value analytics and more powerful business insights
Article by: James Baldassarra (VP, Data Sciences) and Liz McLaughlin (Data Scientist) When we think about traditional business intelligence or analytics solutions, there are well-trodden methods for data extraction, manipulation and storage that have matured over several decades. But today, thanks to the [...]
Analytics as a Discipline: Boosting Your Maturity Model to Be Better Connected
Explore why and how your firm can advance its analytics maturity model to develop an actionable capability and a more client-centric mindset.
Data sciences insight gives global law firm formula to help predict growth opportunities
As part of McDermott Will & Emery’s ongoing commitment to anticipate and meet client needs, it recently completed a data sciences project to develop an automated method to score engagement with clients to help predict future opportunities.
Data from multiple systems gives attorneys access to insightful information for Allen Matkins
Find out how prominent Californian law firm, Allen Matkins, worked with Wilson Allen to break down data silos between key line-of-business systems to give lead attorneys rapid visibility into their client accounts.
Analytics as a Discipline: Boosting Your Maturity Model to Be Better Connected
Analytics is no longer an exotic concept in business. It’s become a core part of business management and decision support. A firm’s capability and ability to integrate analytics with its core processes can offer advantages ranging from insight into the root causes of performance to competitive advantages based on forward indicators. These are all necessary components to developing a more client-centric mindset.