Breaking the Mold: Becoming A Connected Firm to Enhance Client Value
To succeed in adopting a more client-centric culture, firms need to re-evaluate and improve how they manage these 5 key areas of their business, systems, and data.
Value Vs. Performance: Measuring Success in Terms of Client Value
Professional services firms are placing much greater emphasis on client centricity. A fundamental representation of this emphasis is tied to how firms measure success.
Aligning Client-Centric Strategies with Information Management
Introduction to a six-part series on developing a successful client-centric culture and how to address the resulting operational implications.
Why Your Firm Should Up Its Master Data Management Game
Inconsistency in how your firm handles data not only impacts reporting and causes frustration for data consumers, it can hinder strategic decisions, leading your firm down the wrong path. Russ Haskin offers these suggestions to straighten the course.
Upskilling to Get Ahead: Using Technology Adoption to Achieve Competitive Advantage
There is every incentive for firms to drive user adoption of technology as it will increase the percentage of time billed by attorneys and increase profitability. Need more reasons? Read this post by Sue Pasfield.
Project Management Best Practices: Five Key Areas of Impact
How can your firm help ensure a positive outcome for its next software implementation? Here are five of the most impactful areas to address to help ensure project success.
Want to Derive Greater Value from Technology? Take A Goal-Based Approach to Training
How can your firm derive greater value from its investments in technology? By enhancing its approach to change management and taking a goal-based approach to training. Here are some suggestions for accomplishing this objective at your firm.
The Goldilocks Principle: Getting Your Software Implementation Just Right
While there are many similarities among software implementation projects, no two are alike. Here's how to pick an approach that is "just right."
Bringing Together Technology and Data to Improve Performance [Legal CRM Webinar Recap]
In the fourth of our legal CRM webinar series, Intapp’s Christopher Raymond and Wilson Allen’s Michael Warren focused on the data component of successful legal CRM implementations and the shift many firms are experiencing now, starting with the need for CRM transformation. Here are key takeaways.
Risky Business: Choosing the Best Risk and Compliance Approach for Your Firm
Around the world, law firms of all sizes have taken on different approaches to how they manage their risk and compliance obligations. As your firm considers its approach, here are some points to keep in mind to ensure your risk and compliance efforts fall within your firm’s comfort zone.