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Alignment with vendor vital when assessing cloud options (Cloud Series Part 2)

By Russ Haskin, Senior Director, Business of Law Consulting For parts one and three: The path to the cloud’s silver lining (Cloud Series Part 1) Fallacies of cloud versus [...]

The path to the cloud’s silver lining (Cloud Series Part 1)

By Russ Haskin, Senior Director, Business of Law Consulting This post is part of a series: Alignment with vendor vital when assessing cloud options (Cloud Series Part 2) Fallacies [...]

Essential Steps for a RAPID Software Upgrade

Why do some software upgrade projects go smoothly while others falter and stall? Paul Rayment believes it’s best to apply a dynamic RAPID framework to optimize each project stage.

The “How-To” of the People Side of Change

When you consider the success of an implementation project, training and adoption are where your firm realizes most of its ROI. Janis Richman describes how you can encourage a learning culture and effectively address the people side of change.

2022-07-22T12:56:51+00:00May 19 2021|Blog, Law Firms, Resources, Services, Training|

If You Deploy It, Will They Use It? Modernization Through Change Management

To achieve a client-centric culture and meet client expectations for efficiency, firms must modernize and adjust to change. Here are some ways to ensure the success of your change management efforts.

2022-07-22T12:55:53+00:00May 12 2021|Blog, Law Firms, Resources, Services, Training|

Moving to the Cloud to Maximize Client Success: 5 Key Considerations

Developing a client-centric culture requires businesses to run as efficiently as possible. For many, that means migrating to the cloud. Here are 5 key considerations to help your firm get the greatest value from its ascent.

Rethinking Partner Compensation: The Role of Value Creation

There are emerging value-based characteristics that need to be incorporated into decisions about partner compensation. This post discusses some of these characteristics and how they relate to developing a more client-centric culture.

Analytics as a Discipline: Boosting Your Maturity Model to Be Better Connected

Explore why and how your firm can advance its analytics maturity model to develop an actionable capability and a more client-centric mindset.

2022-10-14T10:47:01+00:00Apr 21 2021|Blog, Data Science, Law Firms, Resources, Services, Software|

Breaking the Mold: Becoming A Connected Firm to Enhance Client Value

To succeed in adopting a more client-centric culture, firms need to re-evaluate and improve how they manage these 5 key areas of their business, systems, and data.

2021-04-26T14:38:13+00:00Apr 14 2021|Blog, CRM Solutions, Resources, Services|

Value Vs. Performance: Measuring Success in Terms of Client Value

Professional services firms are placing much greater emphasis on client centricity. A fundamental representation of this emphasis is tied to how firms measure success.

2021-04-14T14:10:54+00:00Apr 7 2021|Blog, CRM Solutions, Resources, Services|
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