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Bringing Together Technology and Data to Improve Performance [Legal CRM Webinar Recap]

In the fourth of our legal CRM webinar series, Intapp’s Christopher Raymond and Wilson Allen’s Michael Warren focused on the data component of successful legal CRM implementations and the shift many firms are experiencing now, starting with the need for CRM transformation. Here are key takeaways.

2020-07-27T13:00:28+00:00Jul 14 2020|Blog, CRM Solutions, Law Firms, Resources, Services|

Four Key Components of Successful Legal CRM Transformation [Webinar Recap]

Read a summary this webinar featuring Intapp’s Ryan McCrosson and Wilson Allen’s Anne Reavis. Each shared best practices for achieving CRM transformation and reviewed four key components that are essential to enable effective change.

Renormalizing Risk: Using Law Firm Downtime to Improve Processes

As the world faces the implications of the global pandemic and looks forward to recovery, we must build resilience to deal with uncertainty and risk. One way law firms can do so is by taking steps now to make business process improvements. Here’s how.

Aligning Technology with Client Needs to Drive Business Growth

Explore how firms can meet the objectives of various stakeholders and deploy strategies to drive growth by making small but important changes in how the firm uses CRM.

10 Things You Need To Know About CCPA and Its Domino Effect

CCPA went into effect on January 1, 2020. See how can your firm comply with this act and prepare for increasingly stringent data privacy regulations.

How We Did It: Setting Up A Client Feedback Program to Enhance Performance

By deploying a client feedback program and using the results as a tool for business improvement, firms can increase their competitive advantage. See how we implemented our program with support from ClearlyRated.

Six Critical CRM Trends: Keeping Pace with the Changing Business Landscape

What can we expect in the next 12 months related to CRM? This blog explores critical trends so you can be informed and prepared.

From Housekeeping to Breadwinning: How Firms Can Use CRM as a Tool to Drive Revenue

To get the most out of CRM, firms need to do the basics well, be clear about objectives, and then look beyond traditional approaches to CRM to accomplish those goals. Here's how.

Why Your Firm Should Prioritize the Client Life Cycle

Here's why traditional ways of working must evolve and how to make the transition.

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