From the top down, law firm leaders are under increased pressure to deploy strategies to drive growth. To succeed, firms need a deep understanding of clients and the ability to anticipate shifts in demand. Business development and marketing teams are being increasingly tasked with providing the firm with these insights while continuing to respond to RFPs quickly, organize highly targeted events and webinars, and showcase practices to build the firm’s brand.

Join us for this 4-part webinar series to see how firms can meet the objectives of all key stakeholders by making small but important changes in how the firm uses CRM.

Why attend?

During this series, we’ll provide practical answers to questions such as:

  • How can your firm make the best use of people, processes, and data to successfully align the business with client needs?
  • What are some best practices for transforming practice, sector, business development, and marketing teams?
  • What data, metrics, and capabilities are needed to effectively support your lawyers and, ultimately, your clients?

December 4, 2019 | 9:00am PT / 12:00pm ET / 5:00pm GT


Michael Warren
VP of Wilson Allen’s CRM practice

Michael has dedicated his career to helping professional services firms successfully implement CRM. In his role at Wilson Allen, Michael helps firms identify the critical success factors for their CRM and then implement simple, practical, and realistic measures to achieve them.


Gareth Thomas
Practice Group Lead, Marketing & BD, EMEA

Gareth Thomas, Practice Group Lead of the Intapp Marketing & BD Practice in EMEA has been working with law firms to deliver successful solutions in technology and innovation for over 20 years. In his role at Intapp Gareth works closely with Marketing and Business Development leads within law firms to align their growth requirements to the Intapp Industry Cloud. Prior to working at Intapp, Gareth was the VP Sales in EMEA at OnePlace, the Sales Director at iManage RAVN and the Sales Director at Tikit.