Health Check for InterAction
The Health Check for InterAction is comprised of four modules:
- Contact Engagement scores the contacts in InterAction based on their relationships and activities.
- The User Engagement analysis scores users of the firm’s InterAction system on a range of different criteria.
- Data Quality and Completeness analyses data on a range of data metrics to highlight areas of the database that need attention.
- Configuration Analysis undertakes a detailed analysis of the configuration so that this can be fine-tuned to better meet your firm’s requirements.
The Health Check is a great way to start an engagement with Wilson Allen so that everyone involved in the project can develop an understanding of the firm’s system and agree on high-priority actions and quick wins.
- A tool to take a comprehensive snapshot of how firms are using InterAction
- A self-contained application which analyses the system
- The ability to understand in detail where issues exist
- Can focus data management effort in terms of quality and housekeeping tasks
- A set of detailed reports on configuration, usage, and data quality
- Supported by our comprehensive set of InterAction workbooks, which we use to perform a deeper dive into the usage of the system
- A report with recommendations on quick wins and longer-term data management process changes