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Four Key Components of Successful Legal CRM Transformation [Webinar Recap]

Read a summary this webinar featuring Intapp’s Ryan McCrosson and Wilson Allen’s Anne Reavis. Each shared best practices for achieving CRM transformation and reviewed four key components that are essential to enable effective change.

Renormalizing Risk: Using Law Firm Downtime to Improve Processes

As the world faces the implications of the global pandemic and looks forward to recovery, we must build resilience to deal with uncertainty and risk. One way law firms can do so is by taking steps now to make business process improvements. Here’s how.

How We Did It: The Tale of Two Remote 3E Go-Lives

Read how members of Wilson Allen's professional services team helped two firms face the challenges of bringing software live in a remote environment.

The Opportunistic Marketer: Making a Case for Collaboration for Greater Strategic Value

By expanding the data set to include financials as well as relationship and experience management metrics, business development professionals can more accurately identify growth strategies.

There to Here and Here to There, Meeting the Challenge To Be (Virtually) Everywhere

Many are experiencing a new way of working. Here's how planning ahead helped our business continuity team to flip the switch to working remotely over a weekend.

How We Did It: Setting Up A Client Feedback Program to Enhance Performance

By deploying a client feedback program and using the results as a tool for business improvement, firms can increase their competitive advantage. See how we implemented our program with support from ClearlyRated.

An Ace Up Your Sleeve: Top Tips for Choosing the Right IT Services Partner

To run as profitably as possible, the systems that professional services firms rely on to support operations must run at peak performance. Here's why the time to identify your go-to people is when everything is running smoothly, not when your system is down.

Expert Tips to Prepare Enterprise for a Successful Migration

What can your firm do to prepare for an Enterprise migration or improve your processes if you’ve already begun? Read our expert tips.

From Housekeeping to Breadwinning: How Firms Can Use CRM as a Tool to Drive Revenue

To get the most out of CRM, firms need to do the basics well, be clear about objectives, and then look beyond traditional approaches to CRM to accomplish those goals. Here's how.

Six Ways To Engage Attorneys in the Use of New Technology

Law firms realize the greatest value from new technology when users actually use it – and use it well. How can you accelerate the adoption of new technology? Here are six methods that can help you achieve a positive outcome.

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